Privacy Policy

First Impressions is committed to protecting and respecting your privacy.

For the purpose of the General Data Protection Regulation (GDPR), the data controller is First Impressions, Shepherd Hill, Doncaster Road, Badsworth, Pontefract WF9 1AX

Our Data Protection Officer can be contacted at

Information we may collect from you

We may collect and process the following data about you:

Information that you provide by filling in forms on our website. This is limited to basic contact information which you provide at the time of registering interest in or requesting further services or information, registering for events, or signing up to our Newsletter.

Details of your visits to our site including, but not limited to, traffic data and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP Addresses And Cookies

We may collect information about your computer, including where available your IP address, operating system, and browser type, for system administration and to report aggregate information to our advertisers.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Site and to deliver a better and more personalized service. They enable us:

to estimate our audience size and usage pattern;
to store information about your preferences, and so allow us to customise our Site according to your individual interests;
to speed up your searches;
to recognise you when you return to our Site.
You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. You will also be asked to consent to the use of cookies when accessing our website.

For more information, please visit or see our Cookie Notice

Where we store your personal data

The data that we collect from you is stored on information technology systems located in the UK. Some data processing in relation to web and email services is carried out on our behalf by a third party.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Uses made of the information

We use information held about you in the following ways:

  • to ensure that content from our Site is presented in the most effective manner for you and for your computer;
  • to provide you with information, products, or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes or in our legitimate interest.
  • To provide you with the information you request or to contact any referrals in our legitimate interest of growing our B2B relationships and clients.
  • to carry out our obligations arising from any contracts entered into between you and us;
  • to notify you about changes to our service.
  • To facilitate payment for our services via third party providers.

Disclosure of your information

We may disclose your personal information to any member of our group, which means any subsidiaries, as defined in section 736 of the UK Companies Act

We may disclose your personal information to third parties:

  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • if we or substantially all of our assets are acquired by a third party, in which case personal data held by it about our customers or users will be one of the transferred assets;
  • if we are under a duty to disclose or share your personal data to comply with any legal obligation, or to protect our rights, property, or safety, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
  • should you request the services of one of our partners or affiliates.

We will retain your personal information only for as long as we need it, given the purposes for which it was collected, or as required to do so by law.

Your rights

You have the following rights regarding your personal data:

  • to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us.
  • to ask us to rectify any incorrect data
  • to ask us to erase your data
  • to ask us to provide you with access to the data
  • to ask us to restrict the processing of your data
  • to have the data provided to you (or another party) in a portable, commonly used, machine readable format

You also have a right to lodge a complaint with a Supervisory Authority, for example the Information Commissioner’s Office

Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers, social media pages, and affiliates and platform support providers. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

Data Protection Legislation gives you the right to access information held about you. Your right of access can be exercised at any time by contacting us at:

Changes to our Privacy NOTICE

Any changes we may make to our privacy notice in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Questions, comments and requests regarding this privacy notice are welcomed and should be addressed to